Hanns.w App can be downloaded on IOS and Android. Please simply scan the QR code in your manual or search “Hanns.w” to download the App.

It can record your work out result, sleep quality, heart rate/blood pressure/blood oxygen history record, change your watch face, GPS routes record.

1. Turn on Bluetooth on your phone and enter Hanns.w App.

2. Select the middle watch icon at the bottom.

3. You can see the connect icon on the top. Choose the matching products

4. Should there are numerous products near you, Please long press the action button at home page of device to see serial number.(Example: C4:6B:79:36:F7:B8)

5. You can find matching serial number in the connect page.

6. When switching to other Hannspree Hanns.w Productsa, it is recommended to enter your Bluetooth setting on phone and forget device which is already paired with your phone before connecting to your new device.

Pedometer, Sleep quality monitor, Mobile alert, Heart rate/Blood pressure/Blood oxygen detection, Weather forecast, Calories record, Timer, Camera remote control, Music control, Alarm, Goal tracking, Call pick up/refuse,

English, Chinese simplified, Chinese Traditional, Japanese, Korean, German, French, Spanish, Arabic, Ukraine, Russian.

We are working on achieving better consumer experience. Currently as we are shipping from oversea, it may take 7-14 days to deliver. We thank you for your patience.

For J series: Please hold the wristband and pull outward. Tips: apply the force to the side, creating a gap before pulling.

For Q, Z series: simply place magnetic charger on the back. The magnetic field will auto detect the correct direction.

Insert the USB end to any charger with USB female end to start charging.

Depends on usage, generally the battery last 7 days while connected to Bluetooth.

It could last 14 days when not connected.

All our products are equipped with IP67 protection level.

IP: International Protection.

The first digit stands for level of particle protection.

Level 6 is the highest number out of 0-6. It means the product is completely shielded from any size of particle.

The second digit stands for level of waterproof.

Level 7 means the product can withstand 1 meter under water for 30 mins without any leakage into the product.

To get better measurement. Please wear the product 1.5cm below your wrist bone.

With the LED sensor technology, the product beam the LED green light. Your red blood cell density will affect the reflective light data. The processing chip will calculate collected data and present your health status.

Static heart rate measure your heart rate in still.

Dynamic heart rate measure your heart rate in still and exercising.

Yes! To create your unique watch dial, besides 2 themes to swap, you can use your watch dial with pictures on your phone in Hanns.w App.

Note: J series only support built-in themes swap.

No, the products are for reference purpose only. It can not be used as medical diagnostic device. Please contact your health service provider as soon as you find health issues.

1. Please enter Hanns.w App

2. Go to Notifications

3. Turn the “Phone” and other preferred App on.

4. Go to “Accessibility” link on top of page

5. Enter Hanns.w in “Downloaded service”

6. Turn the Accessibility on

Yes, to help you experience the best of Hannspree Hanns.w, it comes with 1 year warranty for manufacturer related defect.

Please contact your purchasing channel Amazon India for replacement request.

Welcome to contact us at service@hannswear.com for any query you might have.